SHIPPING POLICY

CONTACT US

Business Hours: Monday - Friday between 9 a.m. – 5 p.m. (ET)

Email: info@usgaphotostore.com.

Phone: 1-877-203-4499

SHIPPING POLICY

  • We use UPS Ground as our primary shipping method
  • We insure all orders for theft or damage through UPS only.
  • All orders require a signature upon delivery or you risk having your order returned.
  • You may decide to waive the signature requirement, doing so will void all guarantees nor will the USGA accept any liability for damages to your order.
  • We do not offer Saturday delivery.
  • Within 24 hours of receiving your order you will receive a confirming email.
  • Orders place over the weekend or holidays will be put in production upon the next business day.
  • All orders will be shipped within eleven business days for unframed archival print and up to twenty business days for custom framed archival orders.
  • All fine archival prints are custom-made to order are only returnable within 14 days and must have prior authorization. All custom framed orders are non-refundable unless damaged and must have prior authorization through USGA and UPS.
  • If your package is received with obvious external damage, please refuse shipment unopened citing damage. This will ensure immediate replacement of your order or refund. If, upon opening your package, you find the contents damaged, please keep all of the original packaging and notify us immediately via email (info@usgaphotostore.com) and call us at 877.203.4499.

Special Requirements

 

·         Please call our customer service department at 1-877-203-4499 for all special requests, like international shipping, or items going to military bases (APOs or FPOs).

·         Do not hesitate to call our customer service if you wish to place your order over the phone with a credit card.

 

Shipping Rates

UPS Ground Shipping Rates (US)

  Price Tier

  Shipping Costs                           

  $1 - $200

  $18 

  $200.01 - $500 

  $25 

  $500.01 - $1,000 

  $33 

  $1,000.01 - $1,500 

  $50 

  $1,500.01 - $2,500 

  $75